Administrative Outsourcing

    Outsourced administrative services

    Administrative outsourcing is a form of Business Process Outsourcing when certain administrative processes are transferred to an external service provider.

    This type of BPO includes a full range of services in the field of business support, contractor management, personnel search and selection.

    Outsourced administrative services are a correct way to boost efficiency, productivity and profitability of a company allowing you to concentrate on the essential.


    Administrative outsourcing includes:
    • Secretarial service: secretarial support to a manager or a department.
    • Call center: receptionist and switch board operator services.
    • Mailroom service: registration and delivery of incoming/outgoing correspondence, organization of work with the Russian Post, courier services & custom brokers.
    • Reception desk: meeting guests, answering calls, booking meeting rooms.
    • Document management service: organization of paperwork, printing & scanning, archiving & storing.
    • Audit and consulting: audit of non-core business services, recommendations for effective construction of internal business processes with uniform standards
    • Supplier management: courier services, cleaning, office maintenance, catering, office purchases (water, stationery, etc.), taxi services, business trip organization, medical services, insurance, and mobile communications.

    This is a list of our standard administrative outsourcing solutions, but we can help with other projects where you lack resources. We also provide temporary staff for short-term administrative support.



    ANCOR’s advantages:
    • Own secretarial school for employees’ training
    • Strong management team
    • Business continuity
    • Own unique IT platform to work with suppliers
    • Transparency of all processes for the client
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